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Privacy Policy

Last Updated: December 2024

Information We Collect

We collect information you provide directly to us, such as when you request a consultation, book travel services, or contact us. This includes your name, email address, phone number, travel preferences, and payment information.

How We Use Your Information

We use the information we collect to provide, maintain, and improve our travel services, process bookings, communicate with you about your travel plans, and send you relevant travel information and promotional materials with your consent.

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted partners who assist us in providing travel services, such as hotels, airlines, and tour operators, only as necessary to fulfill your travel arrangements.

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

Your Rights

You have the right to access, update, or delete your personal information. You may also opt out of receiving promotional communications from us at any time.

Contact Us

If you have questions about this Privacy Policy, please contact us at [email protected] or +1 (212) 555-0147.

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Terms of Service

Last Updated: December 2024

Acceptance of Terms

By using our services, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using our services.

Services Description

Excelsior Voyages provides travel planning and booking services, including but not limited to luxury tours, custom itineraries, and travel consulting. All services are subject to availability and confirmation.

Booking and Payment

All bookings require a deposit and are subject to our cancellation and refund policies. Full payment is typically required 60 days before departure. Prices are subject to change until booking is confirmed and deposit is received.

Cancellation Policy

Cancellation fees apply based on the timing of cancellation and the specific terms of your travel arrangements. We strongly recommend purchasing travel insurance to protect your investment.

Liability Limitations

Excelsior Voyages acts as an agent for various travel suppliers and is not liable for their acts or omissions. Our liability is limited to the amount paid for our services.

Force Majeure

We are not responsible for delays, cancellations, or changes due to circumstances beyond our control, including but not limited to weather, natural disasters, political events, or health emergencies.

Contact Information

For questions about these Terms of Service, contact us at [email protected] or +1 (212) 555-0147.

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Cookie Policy

Last Updated: December 2024

What Are Cookies

Cookies are small text files that are placed on your computer or mobile device when you visit our website. They help us provide you with a better experience by remembering your preferences and improving our services.

Types of Cookies We Use

Essential Cookies: These are necessary for the website to function properly and cannot be disabled.

Analytics Cookies: These help us understand how visitors interact with our website by collecting and reporting information anonymously.

Marketing Cookies: These are used to deliver relevant advertisements and track the effectiveness of our marketing campaigns.

Managing Cookies

You can control and manage cookies through your browser settings. However, disabling certain cookies may affect the functionality of our website.

Third-Party Cookies

We may use third-party services that place cookies on your device. These services have their own privacy policies and cookie practices.

Updates to This Policy

We may update this Cookie Policy from time to time. Any changes will be posted on this page with an updated revision date.

Contact Us

If you have questions about our use of cookies, please contact us at [email protected].

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DMCA Policy

Last Updated: December 2024

Digital Millennium Copyright Act Notice

Excelsior Voyages respects the intellectual property rights of others and expects our users to do the same. We respond to notices of alleged copyright infringement that comply with the Digital Millennium Copyright Act ("DMCA").

Filing a DMCA Notice

If you believe that your copyrighted work has been copied in a way that constitutes copyright infringement, please provide our designated agent with the following information:

• A physical or electronic signature of the copyright owner or authorized representative
• Identification of the copyrighted work claimed to have been infringed
• Identification of the material that is claimed to be infringing
• Your contact information including address, telephone number, and email
• A statement that you have a good faith belief that the use is not authorized
• A statement that the information is accurate and you are authorized to act on behalf of the copyright owner

Designated Agent

DMCA notices should be sent to:

Excelsior Voyages
DMCA Agent
789 Madison Avenue, Suite 1200
New York, NY 10065, USA
Email: [email protected]

Counter-Notification

If you believe your content was removed in error, you may file a counter-notification with the same contact information provided above.